Trusted by municipalities across North America and Europe

Your town's official channel. Not another social media page.

Publish updates, service notices, and emergency alerts directly to residents. Receive reports about potholes, street lights, and service issues privately. No public comments. No complaint threads. Just clear, two-way communication between your town and the people who live there.

See How It Works

Book a demo

A 20 minute conversation. We will show you exactly how it works.

We reply within one business day. No pressure, no commitment.

The Problem

Sound familiar?

We hear the same three things from every municipal team we talk to.

"Social media is a nightmare"

Every post becomes a public complaint thread. Council sees it. Staff spend hours responding to comments that have nothing to do with the original update. You dread posting anything.

"We do not have time for this"

You are already stretched thin. The website needs updating, the social media pages need posts, the phone keeps ringing with the same questions. You need fewer channels, not another one.

"Residents miss our updates"

Important notices get buried in algorithm-driven feeds. Road closures, service changes, emergency alerts: the people who need to see them often do not. And then they call to ask.

The Solution

Two-way communication. Zero public drama.

High Alert
Wildfire smoke advisory. Air quality is expected to reach high risk levels today. Limit time outdoors.
Town of Riverside · 12 minutes ago
Service Notice
Recycling collection moved to Thursday this week due to the holiday Monday.
Town of Riverside · 2 hours ago
Resident Report Received
Street light out at corner of Main and Oak. Photo attached. Auto-routed to Public Works.
Submitted by resident · 3 hours ago
  • Town to residents. Publish service notices, events, road closures, and community updates. Use High Alert for emergencies that need to reach everyone immediately. Organised under tabs so residents find what they need.
  • Residents to town. Residents report issues like street lights out, potholes, and garbage problems directly through the app. Privately. No public complaint threads. Just a report that goes straight to the right people.
  • Built-in workflow. Incoming reports automatically trigger the right action: emails or texts to the relevant department, items queued for town meetings, and a clear record of what was reported and what was done about it.
  • Less work, not more. You are already handling these reports by phone and email. The app replaces those channels with something faster, trackable, and automatic. Most updates take under 60 seconds to publish.
  • Your brand, your app. Residents download your town's app, not ours. It carries your name, your logo, and your identity.
The Difference

This is not social media.

Social media was built for engagement. Your job is communication. Those are not the same thing.

Social Media

  • Public comments on every post
  • Complaints visible to the whole town
  • Algorithm decides who sees your updates
  • Reports lost in comment threads and DMs
  • No workflow, no tracking, no accountability
  • Your content mixed with ads and noise

TOWNApp / MuniciApp

  • No public comments or threads
  • Resident reports go privately to staff
  • Every update reaches every subscriber
  • Reports auto-routed to the right department
  • Built-in workflow for meetings, emails, and texts
  • Your dedicated, branded channel
Our Platforms

TOWNApp

For municipalities in North America

MuniciApp

For municipalities in Europe

How It Works

Up and running in days, not months.

We do the heavy lifting. Your team just starts posting.

1

We build your app and dashboard

We create your municipality's own TOWNApp and staff dashboard with your name, logo, colours, and identity. It is your app, not ours.

2

You start posting

Log into the dashboard and publish your first update. It takes less than 60 seconds. No training required. If you can write an email, you can use the dashboard.

3

Residents receive

Every subscriber gets a push notification. No algorithm, no feed ranking, no hoping people see it. Direct delivery to their phone.

TOWNApp is our platform for Canadian and American municipalities, with automatic translation and resident reporting built in.

What's Included

Everything is done for you.

No obligation at any step. You decide at your own pace, and we do the work.

A demo with no obligation

Twenty minutes, live, with your questions answered. No sales pressure and nothing to sign afterwards.

Sign up without risk

Your first three months are free, and you can walk away at any point during the trial. We add your town to TOWNApp and it is live in days.

Free for residents

Residents download the app free and type in your town's name. No account, no sign up, no personal data required.

Dashboard and training

We create your dashboard and train your staff until they are comfortable. If you can write an email, you can publish an alert.

Launch marketing included

We supply the posters, website text, and social posts that tell your residents the app exists, so adoption starts on day one.

A channel residents can trust

Every update comes from town hall and only town hall. No algorithm, no AI generated content, no misinformation spreading in the comments.

Ready to take back your town's communication?

In a feed full of rumour and AI generated noise, your residents deserve one source they can always trust. Book a 20 minute demo and we will show you exactly how it works. No pressure, no commitment, just a conversation about what would make your life easier.

Book a No Obligation Demo

Already spoken with us and ready to go? Sign your town up here.

No obligation First three months free Setup and training done for you

Get in touch

Tell us about your municipality and we will be in touch within 24 hours.